Quick Fixes for the “Your Account Has Been Disabled in the App Store and iTunes” Issue

Your account has been disabled

If you have ever been locked out of your home, you certainly know how frustrating it can be. Given the time we spend on our smartphones, the same can be said if your phone gets disabled!

Notification that your account has been disabled in the App Store and iTunes

Therefore, if you receive a notification on your iPhone saying, “Your account has been disabled in App Store and iTunes“, it means:

  • You won’t be able to download or update apps
  • You won’t be able to make Apple Pay purchases
  • You will lose access to services that use your Apple ID, including Facetime and iCloud

So, what to do in such a situation?

In this guide, we will go over some of the reasons why your account has been disabled in the App Store and iTunes, and also provide viable solutions to fix this issue. However, if the issue occurs with iTunes only, you can fix it by following the 3 simple steps mentioned in our guide.

Reasons for Your Account Disabled in App Store and iTunes

Here are five reasons why your account has been disabled in App Store and iTunes:

1. Entering the Wrong Password Multiple Times

Using the wrong Apple ID or password over and over can lead to your account being disabled in the App Store and iTunes. Before locking you out, Apple provides you a limited number of tries to enter the right password. This is a safety precaution; otherwise, someone may guess your password till they get into your account!

2. Not Signing in For a Long Time

Another possible reason for your account to get disabled is that you haven’t signed in for a long time. Your device may lock you out as a precaution if you haven’t signed in a while.

3. Billing Issues

If you have your App Store disabled, it could possibly be due to an outstanding or unpaid bill. This frequently occurs in the case of long-running disputed charges or gift cards.

4. Security

Apple may believe you’re a hacker/scammer or that your account has been hacked if you have several Apple devices and sign into them frequently – especially if you need a few tries on some devices. As a result, you’ll be locked out. Here you can find amazing facts about your iPhone security.

5. Charge Disputes on Credit Card

If you made a substantial purchase and later dispute the charges, your App Store and iTunes account will be blocked until you resolve the issue with Apple.

If your account has been disabled in the App Store and iTunes, check with the reasons mentioned above to sort out the issue. However, if that doesn’t work, you can try the solutions discussed below.

How to Fix your Disabled Account

A common solution is to wait. If you’ve entered the wrong password plenty of times, wait for 24 hours, then try again. Your account may be disabled temporarily but if the issue continues to exist, your account may be disabled for a longer period or even permanently. 

In such a case, you can try the following fixes:

1. Reset Apple ID

The most common and hassle-free way to unlock your Apple ID is by resetting it. For this, follow the steps below:

Step 1
Go to https://iforgot.apple.com/ and enter your Apple ID before clicking on “Continue.”

Step 2
Next, enter the phone number associated with your Apple ID.

Enter your Phone number

Step 3
You will now receive a notification on your Apple device through which you will be able to reset your password.

Follow the on-screen instructions shown on your Apple device

Step 4
On your iPad or iPhone, go to “Settings > Apple ID > Password & Security.”

Go to ‘Password and Security’

Step 5
Now, tap on “Change Password” and enter your device’s passcode. Follow the on-screen instructions to complete the password reset process.

Tap ‘Change Password’ to reset your current password

If resetting your Apple ID doesn’t work, you can try the second solution.

2. Log Out and Log In to Your Apple ID

Occasionally, simply logging out and back into your Apple ID will solve the problem. It’s possible that your device believes you’re not logged in, even though you are, and signing in will clear the popup notifications. You should be aware that you will need to sign out and back in on each device. Here’s how to do it:

For iPhone:

Step 1
On your iPhone, go to “Settings > Apple ID > Sign Out.”

Step 2
Now, enter your Apple ID password and tap “Turn Off”.

Step 3
Click “Sign Out” twice to ensure that you’re signing out of iCloud.

Sign Out of the Apple ID from your iPhone

For Mac:

Step 1
Tap the Apple logo in the top left corner of the navigation bar and click on “System Preferences” from the drop-down menu.

Step 2
Now click on the Apple ID at the upper right corner and click on “Overview > Sign Out.”

Sign Out from your Mac

Step 3
To sign back in, simply go to “Settings > Sign In” and enter your Apple ID and password.

In most cases, this should solve the problem. If not, it means there’s some technical issue and requires professional help.

3. Contact Apple Support

If resetting your Apple ID password and signing out and back in does not unlock your Apple ID, it’s time to take the final course of action; it’s time to contact Apple Support.

There’s a section on the Apple Support website dedicated to Apple ID issues, as well as a gateway dedicated to “Disabled Apple ID” issues. You have the option of chatting with an Apple representative online or having a representative call you.

Contact Apple support to escalate your Apple ID issues

Summing Up

It may be quite troublesome if your account has been disabled in the App Store and iTunes because almost all Apple services rely on your Apple ID. However, there are several ways in which you can unlock it and regain access. And of course, we have reliable Apple Support as a last resort.

We hope this guide will help you find the reasons why your account has been disabled and the quick fixes to unlock your Apple ID. Visit our blog for similar information. 

Related Articles

3 Things You Should Know About Your iPhone Security

My iPhone is Disabled and Won’t Connect to iTunes.

How to Find Your iPhone using the “Find My iPhone” Feature?

Share:

Share on facebook
Facebook
Share on twitter
Twitter
Share on pinterest
Pinterest
Share on linkedin
LinkedIn

Leave a Reply

Your email address will not be published. Required fields are marked *

Table of Contents

First Tips for Your Smart Life

Get the knowledge and inspiration you need to live smartly-everything you need to better use your smartphone.

Sign Up for Our Newsletter

On Key

Related Posts

reset iphone to factory settings

Reset an iPhone to Factory Settings

Whether you’re having problems with your iPhone, such as freezing or glitching,  or If you’re selling or giving it away, resetting the factory settings is

how to hide photos on iphone

How to Hide Photos on an iPhone?

One of the most annoying things is someone going through your photos on your smartphone and viewing personal photos. How to hide photos on iPhone? Let’s

Can We Send You Our Next Blog Post

input your email in the basket

We will send you about 3-4 Emails a month. Only the best useful tips.

We won’t spam ever, it only takes a click to unsubscribe.

Want more tips?

Fill in your details and we'll be in touch

syncwire products
New Client Special Offer

10% Off

This is how we treat our new guests. You are welcome.