If you have ever been locked out of your home, you certainly know how frustrating it can be. Given the time we spend on our smartphones, the same can be said if your phone gets disabled!
- You won’t be able to download or update apps
- You won’t be able to make Apple Pay purchases
- You will lose access to services that use your Apple ID, including Facetime and iCloud
So, what to do in such a situation?
In this guide, we will go over some of the reasons why your account has been disabled in the App Store and iTunes, and also provide viable solutions to fix this issue. However, if the issue occurs with iTunes only, you can fix it by following the 3 simple steps mentioned in our guide.
Reasons for Your Account Disabled in App Store and iTunes
Here are five reasons why your account has been disabled in App Store and iTunes:
1. Entering the Wrong Password Multiple Times
Using the wrong Apple ID or password over and over can lead to your account being disabled in the App Store and iTunes. Before locking you out, Apple provides you a limited number of tries to enter the right password. This is a safety precaution; otherwise, someone may guess your password till they get into your account!
2. Not Signing in For a Long Time
Another possible reason for your account to get disabled is that you haven’t signed in for a long time. Your device may lock you out as a precaution if you haven’t signed in a while.
3. Billing Issues
If you have your App Store disabled, it could possibly be due to an outstanding or unpaid bill. This frequently occurs in the case of long-running disputed charges or gift cards.
Apple may believe you’re a hacker/scammer or that your account has been hacked if you have several Apple devices and sign into them frequently – especially if you need a few tries on some devices. As a result, you’ll be locked out. Here you can find amazing facts about your iPhone security.
5. Charge Disputes on Credit Card
If you made a substantial purchase and later dispute the charges, your App Store and iTunes account will be blocked until you resolve the issue with Apple.
If your account has been disabled in the App Store and iTunes, check with the reasons mentioned above to sort out the issue. However, if that doesn’t work, you can try the solutions discussed below.
How to Fix your Disabled Account
A common solution is to wait. If you’ve entered the wrong password plenty of times, wait for 24 hours, then try again. Your account may be disabled temporarily but if the issue continues to exist, your account may be disabled for a longer period or even permanently.
In such a case, you can try the following fixes:
1. Reset Apple ID
The most common and hassle-free way to unlock your Apple ID is by resetting it. For this, follow the steps below:
Go to https://iforgot.apple.com/ and enter your Apple ID before clicking on “Continue.”
On your iPad or iPhone, go to “Settings > Apple ID > Password & Security.”
Now, tap on “Change Password” and enter your device’s passcode. Follow the on-screen instructions to complete the password reset process.
2. Log Out and Log In to Your Apple ID
Occasionally, simply logging out and back into your Apple ID will solve the problem. It’s possible that your device believes you’re not logged in, even though you are, and signing in will clear the popup notifications. You should be aware that you will need to sign out and back in on each device. Here’s how to do it:
On your iPhone, go to “Settings > Apple ID > Sign Out.”
Now, enter your Apple ID password and tap “Turn Off”.
Click “Sign Out” twice to ensure that you’re signing out of iCloud.
Tap the Apple logo in the top left corner of the navigation bar and click on “System Preferences” from the drop-down menu.
Now click on the Apple ID at the upper right corner and click on “Overview > Sign Out.”
To sign back in, simply go to “Settings > Sign In” and enter your Apple ID and password.
3. Contact Apple Support
If resetting your Apple ID password and signing out and back in does not unlock your Apple ID, it’s time to take the final course of action; it’s time to contact Apple Support.
There’s a section on the Apple Support website dedicated to Apple ID issues, as well as a gateway dedicated to “Disabled Apple ID” issues. You have the option of chatting with an Apple representative online or having a representative call you.
It may be quite troublesome if your account has been disabled in the App Store and iTunes because almost all Apple services rely on your Apple ID. However, there are several ways in which you can unlock it and regain access. And of course, we have reliable Apple Support as a last resort.
We hope this guide will help you find the reasons why your account has been disabled and the quick fixes to unlock your Apple ID. Visit our blog for similar information.